Analyzing Solution in Solution Manager

This procedure monitors the functions of SAP Solution Manager with Self Diagnosis and diagnoses any problems. For example, you can monitor the status of the SAP Solution Manager Early Watch Alert function, and diagnose problems based on the description in the alert.

The self-diagnosis analysis runs daily in the background by default. You can perform a new analysis at any time. For example, to check whether the problems shown by alerts have been resolved.

You can display the self-diagnosis results in various levels of detail:

• Solution-specific: You analyze a particular solution.

  For example, to check the consistency of the master data of a solution.

• Cross–solution: You analyze the entire system, or several solutions.

  For example if there are problems that affect all solutions.

 

Prerequisites

• You have configured at least one solution for solution-specific analysis.

• To view the results of Solution Manager Diagnostics in self-diagnosis:

  • You have installed the Solution Manager Diagnostics.

    More information: Installation Guide for SAP Solution Manager on SAP Service Marketplace at  http://service.sap.com/instguides SAP Components .

  • You have generated a report in the Solution Manager Diagnostics.

Procedure

1. Enter the SOLUTION_MANAGER transaction, or go to the System Monitoring work center.

2. Specify Scope of Analysis

1. Choose  Self Diagnosis Settings .

2. To execute an alert during analysis, on the Alert Types tab page, activate the required alert type.

3. To monitor a function during analysis, on the Alert Types by Functionality tab page, activate the function.

   Deactivate the functions that you do not use, to avoid irrelevant alerts.

4. To monitor a solution during analysis, on the Solution-Specific Alert Types by Solution tab page, activate the solution.

   Deactivate the solutions that you do not use, to avoid irrelevant alerts.

5. Save your entries.

3. Analyze the Status

1. To view the result of the analysis, choose Self Diagnosis.

   The status of various functions is displayed in the Functionality Status tab page.

2. To perform an analysis with the latest status, choose Execute.

3. To diagnose functionality, which has critical or very critical status, perform the following:

   1. Select the functionality.

      The status of the active alerts and message texts relevant to the functionality is displayed in the Alerts which determine the Functionality Status table.

   2. To resolve the alert, click Alert Resolution.

   3. Perform the instructions in the details of the Alert <message text> window.

4. To view the status of all alerts, irrespective of functionality, choose the Alert Status tab page.

5. To view the status of a solution, choose the Solution Status tab page.

6. To diagnose a solution which has critical or very critical status, perform the following:

   1. Select the solution.

      The status of the active alerts and message texts relevant to the functionality is displayed in the Alerts which determine the Solution Status table.

   2. To resolve the alert, click Alert Resolution.

   3. Perform the instructions in the details of the Alert <message text> window.

7. To view the details of execution, choose the Processing Information tab page.